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Contact Us

QUICK CONTACTS:  TELEPHONE: +61 2 8711 8990  - EMAIL:  info@popupmarquee.com.au

 


 

 

How can we help you with today?

Do you need some advice about a new umbrella or shade sail? Are you wanting to know where your item is? Are you just having a bad day and want to tell someone about it. Whatever it is, we're here to take your call. Alternatively, send us an email here or use the Contact Form Below and we'll be back to you before the shadows grow long. 

Contact Shade Australia

Contact Details


Tel:  61 (02) 8711 8990


Web: www.popupmarquee.com.au

email: info@popupmarquee.com.au

 

 

 

Opening Hours

Opening Hours: 9am - 4.30pm Monday - Friday


Showroom: We have most items on display at our warehouse showroom. Customers are welcome to visit during normal business hours to inspect products. If you are wanting to see a specific item, we recommend you contact us before visiting to ensure we have it available.

Pick-up: From Warehouse Available.

Contact emails


General enquiries: info@popupmarquee.com.au

 

  

CONTACT US - FAQ's

 

Are you opened on the weekend?

Not usually no. If you need someone to be there on the weekend you'll need to give us a call and schedule an appointment. 

I need some advice on how to set-up my new pop-up marquee shade. Who should I contact?

Just give us a call on 02 87118990 and we'll do our best to answer your questions. We have made some helpful videos also which will give you some helpful hints on how to get the most from your new marquee.

Alternatively, use the General Enquiries email and we'll forward your inquiry through to the best person to answer it.

Where can I see your products?

We have a showroom at Ingleburn in SW Sydney and we have one of each of our popup marquees on display. You’re welcome to visit us during normal business hours to give each of the marquees a ‘test drive’.

Can buy something on your website and get it delivered?

Sure. Once you place your order you get a tracking link which enables you to follow the progress of your item from us to you. We ship Australia Wide.

Still Got Questions - No problem. Just call on on 02 87118990, email us or just drop in.  

 

How do I know which is the best popup Marquee for me?

Probably the quickest way is to go onto any product page and look at the Comparison Chart which starts about halfway down the page. This chart compares each of our popup marquees by size, strength and other important features. Here you should be easily able to determine which marquee best suits your needs.

If you are shopping by price just click on the Popup Marquee Tab at the top of the page and then go to the top right-hand section of the page and use the slider to set a price range or simply enter the highest price you want to pay and only those popup marquees will be shown.

Still confused, then just give us a call on 02 87118990 and we’ll gladly assist you with your inquiry.

 

What do I do if my marquee breaks?

Don’t Panic. All our pop up marquees have warranties on so if it breaks within the warranty period we can quickly send you a replacement part. Don’t forget that we offer a lifetime replacement warranty on all our joints so if a joint breaks we’ll just send you a new one.

 

Do you have engineering certification for your Popup Marquees?

We sure do. Every Popup Marquee we sell has been independently certified by an engineer. When you purchase your marquee we send you a copy of the complete engineering certification for that tent so you can use it safely in different conditions. 

Still Got Questions - No problem. Just call, email or drop in.  

 

 
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